Water Meters

A water meter is measures the quantity (volume) of water that passes through a pipe or other outlet. Typically, meters use a standard unit of measure for volume, such as cubic feet or gallons. Your meter works like a car odometer, recording the cumulative amount of water that has passed through the meter. Blue Mound meters bill in thousand gallon increments.

1. Go to www.eyeonwater.com to create an account. Be sure to have your utility bill and/or account information available.
2. Enter the account number and zip code for the service address.
3. Enter the information requested (name, email address, password)
4. A verification email will be sent to the email address listed to activate the account.
5. Once you have verified the email, you will be able to log in to view your water meter. You can even set up leak alerts.

Step by step instructions are available HERE.

• Water meters are read once per month for billing purposes.
• A report pulls the read occurring on the first of the month from the Eye On Water Network for billing.
• If there is an issue with the system not seeing your meter reading, a work order is created for the Field Workers to manually read the meter on the first available day after the first. They will open the meter box, check the endpoint and meter and a billing read is documented.
• All of the meter reads are loaded in the billing system and billing begins after the current month due date.
• Another report is created for very high bills as well as zero usage bills to verify billing.

• Leaks are one of the main contributors to a high water bill. It makes sense, too. If you think about the parts of your home that use the most water, your bathroom, kitchen, and outdoor watering system probably come to mind.  The average American family can waste 180 gallons of water per week from household leaks — the amount of water it takes to wash more than 300 loads of laundry. If that leak (or leaks) goes unaddressed, that’s almost 9,500 gallons of water per year. What you may not realize, though, is that leaks don’t always appear as obvious drips or puddles. Here are some indicators that you may be dealing with an issue.
• While water pooling on the floor is an indicator of one type of toilet leak, other, more common leaks aren’t as apparent. The issue stems from the toilet running too much, so to check, flush your toilet and time how long it takes for the whooshing sound to stop. If it’s more than 20 or 30 seconds, chances are the toilet is over-running. Another indicator may be a hissing sound coming from the toilet. You can also perform a dye test. This is when you take some food coloring and put a few drops in the toilet’s tank. Wait around 15 minutes and see if the color has made its way to the bowl. If it has, there’s a leak allowing tank water to flow into the bowl. The good news? Toilet leaks are usually easy to fix. Go to your local hardware store and ask for a new flapper. Installing a new flapper won’t take long, even for novice DIYers.
• Leaky pipes are major contributors to household water waste. The problem is that these leaks aren’t as noticeable as ones coming from the fixtures inside your home. But a big warning sign? That big water bill.
• We all know the sound — the slow and steady drip, drip, drip. You may be wondering, “Can a dripping faucet increase my water bill? Surely those little drops don’t amount to much.” But actually, the reality may surprise you.  While those drips may seem insignificant, they can actually cause a few gallons of wasted water per day. Just take a look at a drip calculator to get a more exact estimate. It’s not as costly as a toilet leak, but a leaky faucet isn’t something to ignore. Fortunately, unlike toilets, leaky faucets are easy to spot. If you notice a drippy culprit, try to close the faucet tightly. If the dripping continues, chances are the washer needs to be replaced. For that job, you may want to get a pro to help (faucets can sometimes be unnecessarily tricky).

1. Example: A resident living alone uses the national average of 3,000 in a month. Water is charged by the 1,000 gallon increments based on the meter reading.
   • Water charge: $16.50 (3 X $5.50)+ base rate $54 = $70.50
   • Sewer charge: $54 (base fee up to 8,000 gallons)
   • Trash service – 1 can: $16.60 + tax $1.37= $17.97
   • Storm water charge: $4.00 per residential meter
   • Trinity Ground Water Production: $1.15
   • Regulatory Monitoring and Compliance (testing): $0.57
   • Total – $ 148.19

The water and sewer rate information can be found here .